The Registrar’s Offices of the Kwame Nkrumah University of Science and Technology (KNUST) has held its annual retreat workshop from 3rd to 7th September 2024, at Maaha Beach Resort in the Western Region, Ghana.
The workshop brought together Deputy, Senior Assistant, Assistant, and Junior Assistant Registrars to discuss emerging trends in university administration under the theme "Leveraging Emerging Technologies for Effective University Administration."
In his welcome address, Mr. Andrews Kwasi Boateng, the Registrar of KNUST, noted that the theme was significant as it highlights the critical role emerging technologies will play in shaping the future of university administration. He emphasised the need to adopt tools such as data analytics, artificial intelligence, and digital platforms to streamline processes, improve decision-making, and create a more connected university ecosystem.
"The theme of this retreat challenges us to critically consider the tools and technologies at our disposal. These emerging technologies hold immense potential to streamline our administrative processes, enhance decision-making, and foster a more connected and responsive university environment." Mr. Boateng remarked.
The Registrar encouraged participants to approach the retreat with open minds, ready to innovate and embrace change. He reiterated the importance of leading with excellence in adapting to technological advancements. "The world around us is evolving rapidly. The question is not whether we should embrace these changes but how we can do so in a way that enhances our effectiveness and better serves our students, faculty, and staff," he added.
He expressed gratitude to the organising committee and benefactors, Fidelity Bank Ghana for their tremendous efforts and financial support in bringing this year’s retreat to fruition.
Professor (Mrs.) Rita Akosua Dickson, the Vice-Chancellor of KNUST, in her remarks, urged the registrars to adapt to new technologies and trends to remain relevant in their roles. She described the Registrar’s Offices as the fulcrum of university administration and advised against complacency. She further observed that people management was one of the most challenging but rewarding aspects of a Registrar’s responsibility. The Vice-Chancellor called for continuous improvement of staffs in their administrative roles.
Professor Mrs. Dickson also stressed the importance of documentation and record-keeping in university administration. “Document your achievements, or they will remain unseen,” she advised.
The workshop sessions featured presentations from experts, including Mrs. Ama Duncan, Founder of the Fabulous Women Network, who delivered a presentation on "Nurturing Confidence through Personal Development and Team Building Techniques." She stated the importance of self-awareness and personal growth for effective leadership and outlined practical techniques for team building.
Mrs. Duncan encouraged participants to avoid imposter syndrome and seek validation from within rather than from external sources. "The secret to good leadership is self-awareness and constant growth," she said.
Mr. Christopher Addo, Senior Assistant Registrar at the KNUST E-Learning Centre, presented on the application of Artificial Intelligence (AI) in university administration. He explained how AI could assist with administrative tasks, enhancing productivity by automating routine processes. "AI should be used to assist administrators and not replace them," Mr. Addo explained. He advocated for continuous learning and collaboration among staff to ensure the successful implementation of emerging technologies.
Participants recommended regular training sessions to keep staff updated on technological trends and foster teamwork across various departments and units.
